Contact

CONTACT

We try to answer your e-mail within 48 hours.
Customer Service: service@autobahn.gallery

PAYMENTS

PAYMENT OPTIONS

IDEAL
PAYPAL
CREDITCARD

SHIPPING COSTS

Netherlands €6,95
Belgium €13
EU See shipping calculation at payment
World See shipping calculation at payment

We ship with DHL.

SHIPPING TIME

We deliver apparel within 1-3 business weeks. Our apparel is made at request so it
can take a little longer than you’re used to!

DIGITAL INVOICE

Because we do not want to waste unnecessary paper you receive your bill at the specified
email address. This contains information back as order number, order and delivery address.

RETURN POLICY

You have a period of 14 days on all items. This period commences on the day after
receipt of your order. If an item is not to your liking, or would you prefer a different size
or color to receive? Sign then the article return(s) easily via the
mail – service@autobahn.gallery

Mentioned in the mail like the following:

Name and invoice number (this can be found in your order confirmation)
Do you want to return or exchange, and why?
What product / what items
Where do you want to optionally swap?

Pay attention!
The article may be appropriate, but must be sent back undamaged.
All items are inspected upon receipt it. Without the attached card we do not accept returns
or exchanges. The return process is for their own account. When returning damaged items
a damage fee may be charged. We are obliged to state the following rules on our website:
”The employer shall reimburse all consumer payments, including any delivery costs incurred
by the entrepreneur charged for the returned product, immediately but within 14 days
the day on which the consumer notifies him revocation (time of dissolution). The repayment
is free of charge for consumers. If the consumer has opted for a more expensive than the
cheapest method of delivery standard delivery, the trader need not refund the additional costs
of the more expensive method.”

This means in normal English that we are required to have at least 14 days from the moment
of submitting your return, refund the return amount.

RETURN ADDRESS

Autobahn Gallery  (Customer Service)
Draaiweg 51
3515 EJ Utrecht

COMPLAINTS

We do with our whole team, of course our very best to serve you quickly and properly
his. If you do have a complaint, you must notify us as soon as possible. You can e-mail
Send to email address below. Describe the complaint carefully and if appropriate the
order number and purchase date and you will get reply within 7 working days on the handling
your complaint. A complaint letter can be sent to:

Autobahn Gallery  (Customer Service)
Draaiweg 51
3515 EJ Utrecht
service@autobahn.gallery